Shipping & Delivery Policy

TRAK MOTION GPS

Effective Date: 11 October 2026

TRAK MOTION GPS delivers GPS tracking devices and related products to customers across India, subject to product availability and delivery serviceability.

  1. Delivery Coverage

We provide Pan India delivery through available courier and logistics partners. Delivery availability may vary depending on the customer’s PIN code and the serviceability of the destination.

  1. Order Processing and Dispatch

Orders are processed after successful payment confirmation and order verification.

Dispatch timelines may vary depending on product availability, order volume, working days, and other operational factors.

Customers will be informed of dispatch or tracking details when available.

  1. Estimated Delivery Time

Delivery times are estimates and may vary according to the destination, courier partner, weather conditions, public holidays, and other logistical circumstances.

Unexpected delays may occur due to circumstances beyond our reasonable control.

For an updated delivery status, customers may contact our support team.

  1. Shipping Charges

Shipping charges, if applicable, will be displayed or communicated to the customer before the order is confirmed.

Free shipping will apply only where expressly mentioned in the applicable product listing, offer, or order confirmation.

  1. Customer Responsibilities

Customers must provide a complete and accurate shipping address, PIN code, and active contact number.

TRAK MOTION GPS will not be responsible for delays caused by incorrect or incomplete address details or customer unavailability, to the extent permitted by law.

If a shipment is returned because delivery could not be completed, our support team will contact the customer to determine the next steps.

  1. Damaged, Missing, or Incorrect Products

Customers should notify us promptly if a shipment arrives damaged, incomplete, or different from the product ordered.

Please retain the packaging and provide the order details and supporting photographs or videos where possible.

We will review the issue and provide an appropriate resolution in accordance with our Cancellation & Refund Policy and applicable law.

  1. Installation Services

Doorstep installation is available in eligible locations, subject to technician availability and the terms of the selected product or offer.

Free installation applies only when expressly included in the offer. Installation scheduling may take place separately from product delivery.

Customers should confirm their installation appointment with our support team.

  1. Shipment Tracking and Support

Courier tracking information will be shared when provided by the logistics partner.

Customers can contact TRAK MOTION GPS for assistance with shipment status, delivery delays, or installation scheduling.

  1. Contact Information

TRAK MOTION GPS

Website: https://www.trakmotion.in

Phone / WhatsApp: 8002626356

Email:

  1. Policy Updates

TRAK MOTION GPS reserves the right to update this policy when required. The latest version will be available on our website.

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